Privacy Policy for Liliya’s Sweet Shop
Effective Date: July 24, 2026
At Liliya’s Sweet Shop (accessible from https://liliyassweetshop.com), we value your business and are committed to protecting your personal privacy. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit or make a purchase from our website.
1. Information We Collect
When you place an order, inquire about a custom arrangement, or browse our site, we collect necessary personal details, including:
- Order & Contact Information: Your name, email address, phone number, and pickup/delivery details.
- Order Details: Custom design notes, flavors, event dates, and special requests.
- Payment Data: Payment details are processed securely through our payment processors. We do not store or have access to your full credit card details.
- Technical & Analytics Data: IP addresses, browser types, and cookie session data to ensure smooth shopping cart functionality.
2. How We Use Your Information
We use your personal information strictly to:
- Fulfill, process, and manage your custom bakery orders.
- Contact you regarding order updates, availability, or questions about your design.
- Maintain site functionality, manage shopping carts, and prevent fraudulent transactions.
- Improve our website performance and customer service.
3. Third-Party Services & Data Sharing
We do not sell, trade, or rent your personal information to third parties. We only share limited data with trusted third-party providers required to operate our business, including:
- Payment Gateways: To process secure payment transactions at checkout.
- Website Analytics & Hosting: Anonymous usage metrics to ensure site speed and performance.
4. Cookies
Our website uses essential cookies to track shopping cart contents, remember your session, and ensure proper checkout navigation. You can disable cookies through your web browser settings at any time, though some features of the site may not function properly as a result.
5. Data Security & Retention
We use SSL/HTTPS encryption across our entire website to ensure your personal data is protected during transmission. We retain your contact and order history only as long as necessary for business, accounting, and customer service purposes.
6. Your Data Rights
You have the right to request access to, correction of, or deletion of any personal data we hold about you (excluding data we are legally required to keep for administrative or security records). To make a request, please contact us directly.
7. Contact Us
If you have questions regarding this Privacy Policy or how your data is handled, feel free to reach out to us:
Liliya’s Sweet Shop
Location: Mississauga, Ontario, Canada
Email: Liliyassweetshop@gmail.com
Website: https://liliyassweetshop.com